Privacy Policy

1. Introduction

DATA CODE TECHNOLOGIES INC. ("Luntrix", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services.

Luntrix is an offline-first AI data platform. Our products are designed to run entirely on your infrastructure, ensuring that your data never leaves your environment unless you explicitly choose to share it.

2. Information We Collect

2.1 Information You Provide

• Contact Information: Name, email address, phone number, and company details when you submit inquiries or register for services.
• Account Information: Username, password, and license details when you create a client account.
• Communication Data: Messages, feedback, and support requests you send to us.

2.2 Automatically Collected Information

• Technical Data: IP address, browser type, device information, and operating system.
• Usage Data: Pages visited, time spent on pages, and navigation patterns.
• Cookies: We use essential cookies for website functionality and session management.

3. How We Use Your Information

• To provide and maintain our services
• To process license registrations and verifications
• To respond to your inquiries and support requests
• To send important updates about products, licenses, and services
• To improve our website and products based on usage patterns
• To comply with legal obligations and enforce our terms

4. Offline-First Architecture

Luntrix products (Luntrix Core and Luntrix AI Data Platform) are designed to run entirely on your infrastructure:

• Your operational data, AI models, and knowledge graphs remain within your environment
• No data from your Luntrix installation is transmitted to our servers or third parties
• License validation occurs locally or through minimal authentication checks
• Product updates and patches are delivered as downloadable packages for self-deployment

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information only in these circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: Trusted third parties who assist with hosting, email delivery, and support systems (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including: encryption, secure servers, access controls, and regular security assessments. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Contact form submissions are retained for 2 years. Account and license information is retained for the duration of your license plus 7 years for legal compliance.

8. Your Rights

Depending on your location, you may have rights to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal retention requirements)
• Restrict or object to certain processing of your data
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@luntrixtech.com

9. International Data Transfers

Our servers are located in the Philippines. If you access our services from outside the Philippines, your information may be transferred to and processed in the Philippines. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: